Why is the GeoLocator app showing incorrect prices?

Topic summary

Price discrepancy in USD when using the GeoLocator app with Shopify Markets. Markets has USD prices set per product; an example pair of earrings is configured at $93.

  • On the live product page, selecting USD shows $77 instead, which is significantly lower than the configured Markets price.
  • GeoLocator appears to be pulling or rendering prices that do not match the Shopify Markets configuration.
  • Screenshots are provided and are central to understanding the mismatch (one from Markets showing $93, one from the site showing $77).
  • Key terms: Shopify Markets (Shopify’s feature for region-specific pricing), GeoLocator (app that detects location and switches currency).
  • No troubleshooting steps, causes, or fixes are identified yet. The user is requesting help; the issue remains open and unresolved.
Summarized with AI on January 23. AI used: gpt-5.

Using the GeoLocator app, the prices are pulling through incorrectly.

We have markets set up, the USD market has prices for each product but the USD price showing on the product page when user selects USD is way too low

eg

In markets, these earrings are showing as $93

cora1_0-1689870077811.png

But on site, they are displaying as $77

Can someone please help?

Thanks

Cora