Hey,
I want to take Shopify Partner Certification exam but the exam link is not working, it says:
Page Not Found
The requested URL was not found on this server.
Screenshot below:
Hello, the url to the Foundations Certification is returning a 404 error, https://academy.shopify.com/foundations-certification-exam , I paid for the exam and I would like to try the exam today but it’s impossible, can you help me, please?.
Best regards.
Hi Hammadkhurshid,
I’ll check with the academy team internally on this issue, but in the meantime what browser are you using?
3 Likes
Not sure if I gopt the same problem as @hammadkhurshid , I’m using Chrome browser.
I would like to take the exam soon but blocked all the weekend and still waiting… anyone could help here?, any other contact-support (email, help center…)?
Thanks in advance.
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Hi @hammadkhurshid ,
We appreciate you bringing this matter to our attention.
@AurelioBenedi , thank you for taking your time and providing additional context regarding this matter.
I know how it may feel when things are not working as they’re expected to be. We have notified our course team. They are aware of this and are currently addressing the error. I will keep you updated on any further developments in this thread.
Thank you for your understanding and cooperation.
3 Likes
I’m having difficulty taking the Foundations Certification test, I made the payment and when I went to take the test the page was blocked.
“Page Not Found”
Nor the button that was on the page where the content is no longer available, I need to fulfill this demand to progress my work.
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Thank you for sharing the error page you’re seeing.
We have identified this as a known technical issue, and our course team is actively working to resolve it. We appreciate your patience and understanding during this process.
To ensure visibility for updates, I am marking this reply as a solution. Thank you again for your cooperation.
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Sure, it’s a pleasure to help, but how am I going to do the evaluation?