Why is the password page missing in the Craft theme dropdown menu?

Topic summary

Issue: In Shopify’s Craft theme, the password page did not appear in the theme editor dropdown (others_password) even though the storefront was password-protected. The password page is the gate shown to visitors before accessing a restricted store URL.

Findings: A responder verified the Craft theme includes a password template (templates > others > password) and shared screenshots indicating its presence and expected location.

Context: For new Shopify development stores, Shopify provides an automatic, non-customizable password page, which can make the theme-level password template seem missing. Official docs and changelog links were provided to explain this behavior.

Outcome: The original poster later reported the password page reappeared in the list; cause unknown. No further action was required; issue effectively resolved.

Notes: Screenshots are central to confirming the template’s location.

Summarized with AI on January 8. AI used: gpt-5.

Hi! In the Craft theme the password page is missing from the drop down menu “others_password”. The site is restricted by password and the password page appears after accessing the url. Any suggestions on how to fix it?

Just added the demo version of the “craft” theme to my store to test this. The template for the ‘password’ page is definitely included.

Go into templates > others > password

2 Likes

Note for new development stores there is an automatic password page that is not customizable.

https://changelog.shopify.com/posts/important-changes-to-new-development-stores

https://help.shopify.com/en/partners/dashboard/managing-stores/development-stores#the-development-store-password-page

1 Like

Hi!

Thanks for checking. Sometime after I posted, the password reappeared in the list again. Not sure what the problem was.