Why is the payment button grayed out for a basic plan?

Might be wrong location I don’t care. Why is the payment button grayed out when trying to start a basic plan they don’t tell you wants wrong. Has anybody had any problem with this. Frustrating. Contacted support and they asked to show a screenshot of the situation. I’m not showing my credit card info to fix a problem like this. I’m sorry.

Hi, [email removed]Prowejef!

Have you been able to complete payment on another browser or device? This can be due to multiple reasons including a potential local issue.

Is the first time you’re trying to complete payment for the plan?