I’m a website developer and we are having an issue with shopify - PayPal express setup. I created the client’s shopify store for them with my work email address. Once the store was ready to launch, we transferred ownership to them and they completed the remaining settings, such as the financial setup.
They wanted to use Paypal express and from their end, everything looked correct. The owner email on their shopify store matches the email on their PayPal account. Now we are finding out that:
“As soon as you open a Shopify store, you’re given a Paypal Express Checkout account. Because PayPal requires your email to create the PayPal Express Checkout account, Shopify will share your email with PayPal. You should finish setting up your PayPal account or deactivate PayPal from the Payments setting in your Shopify admin to avoid exposing your email publicly.”
The client’s recent Paypal express order failed, because the email address on the Paypal store doesn’t match my email address (the web developer). So far the only solution we’ve received is for the client to put my work email address on their PayPal account and go through the verification process for Paypal accounts. We have seriously been advised that the client should give me access to their financial payment system, I cannot express how ridiculous the idea is that I who simply created and built their shopify store for them as a service should have access to their financial records.
This is not a safe solution.