Hi . There is an issue in my website in Shopify Checkout Portion. When I am placing my order and previewing it, there it is showing PKR currency (that’s fine with me ) ,but in Check-out portion, once order is completed, along with PKR ,RS is always showing there . So I am stuck in this issue, why RS is also displaying there .I just want PKR to be displayed there. Please help me in this issue. Thank you.
Hi @NehaAsif ,
Thanks for reaching out!
To provide the best advice possible, can you please share a screenshot of the cart and the checkout page to see the difference?
While it’s tricky to determine the root of this issue without more context or looking into the account, I suggest checking if your currency formatting is correct. You can do so by going to your admin Settings, then the Store details, and scrolling down the Store currency section. Then, to edit formatting, click the Change formatting button.
Let me know that helps!
We cannot look into account specifics via the Community for privacy and security reasons. But if you need immediate support on this issue, I invite you to reach out to our Contact Us page. Once you log in, select the topic you’d like to discuss with the Support Advisor. In your case, click on Account. Then scroll down to the bottom of the page, where you should see the ‘Get Support’ section, where you can select your preferred communication channel.