These changes as I am learning the system is frustrating. I do need to be able to pull up/ create draft orders on the POS side, but holding a cart is also needed in a brick and mortar. I finally figure out workarounds and then it changes :(. The hold cart also seemed to be just on the device that it was originally placed hold on when I did place an order on hold. I imagined being able to start a cart for a customer at the sales area and then have the cashier to able to pull up their order at checkout and be able to add to it. So many essential features still missing for a brick and mortar.
We need draft orders, hold cart, and don’t get me started on being able to put a check number on a check sale.