Where did the save cart function go in the POS app? It converted all my carts to draft orders. I can no longer make changes to the order and save it again from my POS. Very frustrating as this is how we keep track of clients orders.

Hi Folks, I’ve connected with the team handling this feature change and I want to apologize as the information and resources I had access to were out of date and incorrect. I previously noted that the “Save A Cart” feature had moved to POS Pro plans, this was not right. As many of you noted, this …

Shopify recently posted in this thread that they don’t plan to bring back the Save Cart feature. For the record on this matter, I just want to post what Shopify previously posted about how “essential” this feature is. It would be nice if their development team could read what their sales team wrote,…

How can we turn off the draft feature? It’s ruining our admin side of things, and messing with our inventory. It is not useful as a save cart feature at all and we would rather not have it all. If they had left the perfectly operational save cart and added an OPTION to use the draft thing, that woul…

Well done in posting this. I am disgusted that the original Shopify ‘social care’ staff member has gone ahead and marked this issue as ‘solved’ when clearly it is not. What she means is that she wants to remove this from the active posts, so users will not find it as easy and it will stop being a th…

This is awful! I thought our Draft Order app did this. We need Save to Cart back immediately! Draft orders do not copy notes to cart, takes 10 times longer to retrieve an active cart, saves multiple copies of drafts every single time we have to save our active customer cart. We did not ask for this …

I 100% agree. I have already done this. If all those who have commented on this post chain also do this, perhaps our voices will be heard.

Hi Shay. I appreciate you acknowledging that you provided misinformation and sharing our feedback, but the issue is very much NOT resolved. No solution was provided! All you said was that we would need to wait for “workflow improvements in the near future”. I know our word doesn’t matter as much as …

Also, report every ‘bug’ directly from POS. Like how when you edit a draft order in POS, you can no longer send it to the customer.

As of right now, Shopify is still advertising save cart as an option on POS Pro. 03/18/2024 6 PM. Will we be receiving a refund for paying for this service that you don’t provide?

Shopify is still advertising’save cart’ as an available feature on PRO- which it obviously isn’t.

Why is the save cart function missing in the POS app?

Shopify Discussion

petgrocer March 18, 2024, 10:07pm 54

Only way to effect change is to make it painful for Shopify with the sheer volume of complaints. You need to use the AI bot and ask to speak with customer service and then explain via the chat that you need the save cart feature returned.

1 Like

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Why is the save cart function missing in the POS app?

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