Where did the save cart function go in the POS app? It converted all my carts to draft orders. I can no longer make changes to the order and save it again from my POS. Very frustrating as this is how we keep track of clients orders.

Hi Folks, I’ve connected with the team handling this feature change and I want to apologize as the information and resources I had access to were out of date and incorrect. I previously noted that the “Save A Cart” feature had moved to POS Pro plans, this was not right. As many of you noted, this …

I mean, bless their hearts for finally listening. But after a month of this, and we’re still not seeing any fixes, I’m 100% not waiting around. I made a complaint with them on day 1, and if they are getting this much pushback they should have taken action WAY sooner.

Hey @Trevor Sorry I am tagging you in a wrong thread but this would need your urgent attention, can you please have a look at the thread I have just mentioned below and may be tagg it back there to avoid the confusion on this thread. Your quick response will be highly appreciated. https://community…

It also removes it from the ‘most recent’ tab in the retail section.

@petgrocer Should we open a new one then?? It will probably be taken down…but maybe we should be a greasy wheel??

They will take it down. I kept a copy of the thread I started, with listing it as a feature request. That feature request (and others I’ve posted) have been removed. Some get left up some do not. It’s not an open forum. I think our best chances for success are still to be opening complaint tickets w…

I am a POS Pro customer and a retail store owner who also desperately needs this feature to return. The new “Draft Order” option is extremely clunky. It used to take twice as many clicks to save and open draft orders, versus using saved carts (more if you already have an order open on the “orders” …

@FV-Shop Hi there. I think the latest update they did is as good as it is going to get. If you go to Orders/Draft Orders on the POS app, that should single out all the ones created by the POS app and not have any that were created in Shopify Admin included. We have no issue with our ‘real’ draft …

And most platforms with that process have no way for a customer to freeze their software version to avoid disruption during keys events. Prime example of shopify is changes that rollout with no notice on black friday when all friction needs to be minimized.

It’s driving me crazy that Shopify keeps updating the POS with worse and worse “features”. Why do they keep changing things that’s been working fine and turn them into things that’s a nightmare for me and my staff to use. Bring the saved cart back please, we have a lot of customers at our brick and …

Why is the save cart function missing in the POS app?

Shopify Discussion

gayendra_twe April 10, 2024, 5:48pm 85

This is impacting our team as well. How can we get more info on the progress on fix?

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Why is the save cart function missing in the POS app?

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