Why is the Simply OTP Login app widget not appearing on my Shopify page?

Topic summary

A user has installed and configured the Simply OTP Login app on their Shopify store, but the widget is not displaying on their page despite enabling it in theme settings.

Potential causes being considered:

  • Theme compatibility issues
  • JavaScript conflicts
  • Other technical factors

Current status: The issue remains unresolved, and the user is seeking troubleshooting guidance and insights from the community to identify why the widget fails to appear.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

Why is the Simply OTP Login app widget not appearing on my Shopify page? I’ve installed the app and configured it, but it doesn’t show up. I’ve checked my theme settings, enabled the widget, but no luck. Could it be a theme compatibility issue, a JavaScript conflict, or something else? Any troubleshooting tips or insights would be greatly appreciated!