Why is the Video Hero section in Impulse theme not working?

Store Design

Topic summary

Issue: Multiple users report the Video Hero section in Shopify’s Impulse theme displaying as blank, with videos not playing despite proper configuration.\n\nRoot Cause: Console errors and a code issue in the theme.js.liquid file affecting video playback functionality.\n\nSolutions Provided:\n\n1. CSS Fix (Vikas3218): Add opacity rule to theme.scss.liquid to make hero elements visible:\n```css\n[data-aos=\

Summarized with AI on November 9. AI used: claude-sonnet-4-5-20250929.
6

I found the problem. Here is a guide how to solve it from the theme developers:

  1. Open assets/theme.js.liquid for your current theme

  2. Search for this line:

var $player = $(evt.target.a);
  1. And replace the four places it appears with:
var $player = evt.target.a ? $(evt.target.a) : $(evt.target.f);
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