Why is there a persistent spinning wheel on my live view app?

Technical Q&A
1

Anyone else experiencing spinning wheel at live view? You can see that it has loaded but the white screen with spinning wheel doesn’t go away. It’s only doing it on the app.

I’ve tried uninstalling/reinstalling, clearing cache & data, resetting wifi.

2

I’m Richard Nguyen - CRO Expert at PageFly- Free Landing Page Builder.

Thank you for reaching out regarding this concern

About the spinning wheel keeps display at the live view maybe there is an app code that left over.
You can share with me your live view URL for the better inspection

Beside of that you can revert your theme to the original or to your older version. You can follow my step to do that.

  1. Online stores > Themes > More action > Duplicate ( to get the backup version)
  2. Edit code > theme.liquid > Version history > Click on it and select the version you want to revert back, and keep do it until the spinning wheel gone.

If you feel my answer is helpful, like it or mark it as a solution. Let me know if you have any questions.

Best regards,

Richard | PageFly

3

I tried this, but it said there were no recent changes to revert back to.

4

I had this on my website. At the bottom of the page it was just spinning like it was waiting for something to load, but there wasn’t anything there. What it was is that I added a section for instagram but I deleted the app. The custom liquid was still there and that’s why it was still spinning.