Why is there a white highlight behind my text on Printify product listings?

Topic summary

Issue: Product description text shows a white background/highlight on listings created via Printify (print‑on‑demand app), which clashes with a slightly off‑white store background and appears unprofessional.

Scope/impact:

  • Reported by multiple users; affects some products.
  • Occurs specifically on listings where the vendor is set to Printify; listings tied to the shop’s own vendor do not show the issue.

Attempts/solutions: No fixes or workarounds were provided in the thread. One participant asked if a solution was ever found.

Status: Unresolved. Cause and remediation steps are not identified in the discussion.

Notes: No images or code snippets were shared; the problem appears to be related to styling of the product description area on Printify-linked listings.

Summarized with AI on January 12. AI used: gpt-5.

I recently got the app “Printify” and created a new product listing with that as my Vendor instead of my own shop.

Everything is fine except the product description text has a white highlight behind the text. My background for my shop is slightly off-white so this white background looks like its been highlighted and it looks very wonky and unprofessional. Anyone have any idea how to fix? It is only for the listing with Printify as the vendor.

I’m having the same problem with some of my products.

Did you ever get a solution?