w2cyk@rfinder.net is the account
Hi, @W2CYKBOB .
Welcome to the Shopify Community and thanks for reaching out!
To gather some context, are you using Shopify Inbox on a mobile or desktop device? Could you also advise when the Error 1000 issue first appeared?
I’ll share some troubleshooting steps below to see if this is able to rule out the error message.
Troubleshooting Steps:
- Uninstall and reinstall the app
- Clear your cache and cookies on your browser. After this, completely reboot the browser.
- Try a different web browser, as well as an incognito window or a private window to rule out any browser issues.
- Try another device, like another computer or mobile phone.
Feel free to thread your store URL so we can take a look and provide you with tailored feedback. I’d love to learn more about your online business and if you’ve looked into a marketing plan.
Please let us know if you’re still seeing the error message after going through the troubleshooting steps.