I keep running into the “contact support” circle without any option to call or chat. HELP!
Hi @amanda8075
Open this link in Chrome Incognito mode. You should be able to get in contact with Chat support. Tried it a moment ago, works fine.
https://help.shopify.com/en/questions#/contact/chat
Hi, [email removed] amanda8075!
Can you try the following please -
- Clear your cache and cookies on your browser. After this, completely reboot the browser.
- Try a different web browser, as well as incognito or private windows to rule out any browser issues.
If you’re still experiencing issues after trying the local troubleshooting steps above, please respond here with a screenshot of the error that’s popping up so I can look into this further for you!