Why is weird code appearing at the top of my website?

Topic summary

A Shopify store owner encountered Liquid error messages displaying at the top of their website, preventing some customers from accessing the site. The errors reference missing asset files: snippets/super_page_access.liquid and snippets/wlm-hide-price.liquid.

Root Cause:
The errors stem from code in the wlm-head.liquid snippet file attempting to render files that don’t exist in the theme.

Proposed Solutions:

  1. Delete the problematic code: Navigate to Online Store > Themes > Edit Code > Snippets folder, open wlm-head.liquid, and remove the render/include statements on lines 16 and 77.

  2. Create blank placeholder files: Alternatively, create two new empty snippet files named super_page_access and wlm-hide-price to satisfy the references.

  3. Remove the wlm-head reference entirely: If the associated app is uninstalled, search for and delete the wlm-head line from the theme.liquid file.

Another user reported a similar issue on their site and was directed to contact support directly for assistance. The discussion remains open with multiple resolution paths available.

Summarized with AI on November 2. AI used: claude-sonnet-4-5-20250929.

Hello, Just recently I have this weird code appear at the top of my website. The only thing I’ve done differently is I installed Printify and Postscripts but that was over a week ago. I’ve contacted support but it could be up to 24 hours and I have customers saying they can’t access the site, but others can. Any help and advice would be appreciated. Thank you!

Here is the website to check it out as well www.americanblues56.com

Liquid error (snippets/wlm-head line 16): Could not find asset snippets/super_page_access.liquid Liquid error (snippets/wlm-head line 77): Could not find asset snippets/wlm-hide-price.liquid

1 Like

Hi @MandyRenee56 ,

I understand your problem. You are calling a file that does not exist. Please follow the instruction to resolve this.

Liquid error (snippets/wlm-head line 16): Could not find asset snippets/super_page_access.liquid Liquid error (snippets/wlm-head line 77): Could not find asset snippets/wlm-hide-price.liquid

  1. From your Admin page, go to Online store > Themes > Click the three dots > Edit code

  2. Open the Snippet folder, and find the wlm-head.liquid.

  3. Delete the code in the line 16 and line 77.

The code might appear like below in line 16

{% render "super_page_access" %} or {% include "super_page_access" %}

The code might appear like below in line 77

{% render "wlm-hide-price" %} or {% include "wlm-hide-price" %}

If you are having trouble finding the code. You can try to create a blank file

  1. From your Admin page, go to Online store > Themes > Click the three dots > Edit code

  2. Open the Snippet folder, and “create a new Snippet”

  3. Name it, “super_page_access” and create another one, name it “wlm-hide-price”

1 Like

Hello @MandyRenee56 ,

If app is not installed go to the Online Store > Themes > Edit Theme. Search for theme.liquid file and open it. In the file look for wlm-head and remove the line.

1 Like

Can you help my website as well ? Attaching a screenshot below. I could not find the wlm code that you have mentioned.
Website is https://jjcrunchnmunch.com/

Hi There,

Can you reach out to us on themes@wholesalehelper.io for us to assist you
further on this?
Thanks!
Wholesale Helper Support Team.