Why isn't Apple Pay visible to my customers?

Topic summary

Apple Pay is enabled in the store’s settings, but the payment option is not appearing for shoppers on any device, and no orders have been completed with it. The store does not require customer accounts, so checkout should be accessible to guests as well.

The merchant has tested across multiple devices and reports Apple Pay still does not show up, suggesting the issue is not device-specific. They provided their storefront URL for review.

They are asking how to fix the visibility of Apple Pay at checkout. No troubleshooting steps from others, resolutions, or confirmed causes have been shared yet. The issue remains open and unresolved.

Summarized with AI on January 18. AI used: gpt-5.

Like the Subject says, I’ve been looking on my page and looking at sales and no matter what I do, no matter what device, Apple Pay does not show up. None of my customers have used it as a payment method either… It is enabled, nobody needs an account to use my site or anything.

How can I fix this?

https://9cbbeb.myshopify.com/