Why isn't Apple Pay working with my Stripe payment gateway?

Technical Q&A
1

Hello,

We have Stripe as a payment gateway that allow us to have apple pay. But here is the thing, Apple pay never worked.

  • YES: apple pay is activated in the section of ( Payment/Stripe/Manage/ApplePay

  • YES: its ON on stripe dashboard

  • NO: It’s not configured on Stripe.

Stripe configuration asks to host a file on a precise domaine name. With Shopify we cant host files and edit the domaine name ourselves

Downloading the file to files section doesn’t work as @Shopify_77 generate its own link.

Such link cannot be change.

Please help with any idea you have thats not listed above.

Thanks

@Anonymous @Shopify_77

2

Hi, @Ablad .

Thank you for reaching out.

It would be best to reach out to Stripe about your issue with Apple pay, as this is a third-party payment gateway and not run by Shopify.

What country are you located in? We can look and see if you meet the requirements for Shopify Payments which would allow you to offer Apple pay to your customers.

Please let me know if you have any questions! Talk soon,

3

same issue any luck ? shopify tells me to contact stripe & strips tells me to contact shopify. No idea what else can do to fix it