Why isn't Google Pay visible on Safari?

Technical Q&A
1

Is Google Pay is not supported on Safari because I can not see it there but on Chrome I do.

Here is on Chrome:

555Aligned_0-1629832490053.png
555Aligned_0-1629832490053.png660×334 10.4 KB

and here is on safari:

555Aligned_1-1629832544808.png
555Aligned_1-1629832544808.png894×892 69 KB

Thanks in advance!

2

Hey, [email removed]555Aligned.

Thanks for bringing your question to us! This is Luna, from Shopify. I’m happy to provide some clarity on your express checkout payment options.

The express buttons that are displayed depend on a few factors, such as:

  • your payment settings
  • the customer’s browser
  • the customer’s device
  • the customer’s personal payment history

This means that even a browser change could result in different options displayed, depending on the factors associated above. For example, if you are logged into a Google Pay account on Chrome but not Safari. The button dynamically changes to reflect the customer’s preferred accelerated checkout method. You can test your dynamic checkout buttons to see all the different configurations that your customers might see, by following this guide Testing your dynamic checkout buttons. In the meantime, you can learn more about this on our help document Dynamic checkout buttons.

If you have any questions, please let me know.

3

Hi there, @555Aligned .

Luna here again. Just checking in to make sure you got the help you needed. Please don’t hesitate to let me know if you have any questions.

Take care,