I logged into my account after three months and it won’t let me log in without a ten digit code that’s not being sent to my email. I even checked my spam/junk. I also tried reseting my password, but that email isn’t being sent either.
any help would be appreciated
Hey @eebracey .
Thanks for reaching out.
I appreciate the context that you have shared and I am sorry to hear that you are not receiving the 10-digit code! Looking into this, if you are not receiving your code - you will need to reach out to our support by navigating to our Contact Us page. If you are unable to successfully login, you can select the option to Continue without logging in and you will be directed to the Help Center.
Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about the situation.
Let me know if you have any questions.