Why isn't my add to cart button functioning?

Hello, i have the same problem, my shop is https://gorettymedinac.com/

Hey @YoanRincon ,

Were you able to resolve this issue? I just had a look at your website and was able to successfully add items to my cart:

Hi Moira,

I seem to have the same problem. All of a sudden the add to cart button doesn’t work anymore. Could you please help me?

www.mylittlepuggles.co.uk

Thank you!

Annette

Hey @Annette7 ,

I just had a look at your website and was able to successfully add items to my cart:

What browser are you using? It’s possible you may need the cache cleared. When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.

Hi Moira, I am also encountering the same issue with my website. The add to cart button does not seem to be working.

This is my website URL

https://www.noorahgifts.com/

Hey @NoorahGifts ,

I just had a look at your website and was able to successfully add items to my cart:

Were you able to resolve this issue?

Hi

I am also facing the same issue where my Add To Cart button is not working in DAWN theme

I have not made any changes to the code and have tried the above mentioned solutions (different browser, switching wifi) but it is still not working

desperately need help

My store name is peachyboo.in

I just clicked your store. It is working for me. I tried to add things to
the cart and it was successful.

Hey @bbd95a ,

I just took a look at your store peachyboo.in and have no trouble adding items to my cart via Google Chrome. Are you still facing issues on your end?

Hey

Its fixed now
Thanks

Don’t hesitate to reach back out if you require any further assistance as you continue to work on your store.

All the best,

Hi Moria,

I cannot see my “Add to Cart” button because it is solid white. I’ve tried changing it’s color in the theme color settings but it hasn’t worked. I believe it only affects the “Shop Pay” button.

Here’s an example page from my site: https://flowera.art/products/mushrooms-are-down-to-earth-black-bleached-hoodie

Hello - I am also having this issue.

I’ve tried different browsers, incognito, mobile etc.

When you click the add to cart button, nothing happens.

It is most prints, it seems occasionally it will work on an item, but mostly it doesn’t.

Also using Dawn

www.born2bfreeapparel.com

Hi there, same problem over here, add to cart button randomly works, then not. Have not move any coding, my actual theme is Dawn 9.0. Tried all the solutions in this post, and randomly working sometimes, not sure of what depends. Store at: https://gamerhouse.com.mx

Note: I have Bundle Builder Shopify App installed from quite sometime, and never happened something like this. But, I noticed when adding a bundle created with this app the cart functionality is recovered. To try it out reach here: https://gamerhouse.com.mx/apps/bundles/bundle/128893

Hi @Moira , I am facing a similar issue in the Dawn theme. When I click on “Add to cart”, the item gets added but it won’t update to “Item added to cart”. I check the setting and it’s okay. Website url: https://cryptofashion.us

Also, when I click on Size in same page, both the buttons “Add to cart”, and “Buy with Paypal” blink.

Hey @Pramish37 ,

Do you have any third-party product apps installed within your store? These can sometimes affect the functionality of the cart.

Hey @Danieln0 ,

I am glad that you found the solution for your add-to-cart button not working problem. Even though this question was posted a way back, there are still many store owners that are facing this issue on a regular basis. I am just commenting to help anyone who’s facing the same issue with their stores.

To troubleshoot and fix this issue, you should know a few things:

  1. What is ‘add-to-cart not working’ error and why is it displayed in your store?
  2. Types of add-to-cart issues
  3. It’s impact on your store and on your customers
  4. How to prevent it
  5. and How to fix it with the proper steps.

I have written this detailed article addressing all these points and providing a solution:
How To Fix ‘Add-To-Cart Not Working’ issue in Shopify?

Do check and let me know if you find it helpful. I hope this helps!

Warm Regards,
Kanishk

Hi can you help me please.

The add to cart button doesnt work suddenly after years. I didnt changed the code.

This problem is going on for a month i think.

My website is www.theseamosslab.com.

Theme is minimal and i have a pagebuilder: LayoutHub.

Hey @Seamossfactory ,

To check what’s causing the issue, I’d recommend you to run a test on your store using Store Watchers. If you find what’s causing this issue, you can contact their support team and they’ll help you out with the solution for free.

Hope this helps.

Store Watchers didnt find any error, can you advice me to someone who can help me?