Hi all,
The go to cart (once products have been added) doesn’t work, only on mobile? On full-screen, it pops up at the side. Not as a page.
Any suggestions?
Thanks,
Hi @Astre123 !
Thanks for reaching out about this.
I’ve tested your cart on both desktop and mobile. For the desktop view of the cart, it appears that the theme you are using has a drawer cart set up whereby clicking the cart pops up on the side by default. The way to view the cart on its own page is to click “View Cart” below the checkout button. Depending on the theme, there may be some customization available to remove the drawer feature. This is not guaranteed so it is best to reach out to the theme developer directly.
As for the mobile view of the cart, I can see that the cart appears as soon as an item is added but if you continue to browse, the cart button does not work. Is it possible that you made any code changes to your theme that would have affected this button’s function on mobile? Perhaps a new application that was installed could have affected this. Which theme are you using?
Please let me know if there’s any further context on this and we can troubleshoot from there.
Cheers!
It’s a Themekit template theme version 1.0.0? We’re not sure if it ever worked, someone has only recently told us of the issue.
Is there an easy solution?
I see - thanks for clarifying @Astre123 .
In using Shopify Theme Kit, have you been working with a Shopify Expert or a developer to create your theme? Assisting with Theme Kit is outside our scope of support as it relates to very specifc and advanced theme development.
I would recommend reaching out to the developer you were working with to assist you with this. If you developed it yourself, I would recommend posting a new thread under the Shopify Design board specifying “Theme Kit” in your title. This will entice other advanced developers to provide their insight on how to resolve this for you.
I hope this helps.