Today I changed my store email address and I no longer receive the comments that customers leave me in the contact form.
Hey Daniel,
If you’re using a contact form that’s built into your theme (ie. you’re not using an app to generate a 3rd party contact form), then the email you’ll receive the form submissions to will be the email that you’re using for the store’s general settings.
If you’re not seeing the emails in the inbox of the email address that you have listed here, then you’ll want to double-check your spam/junk folders.
To help prevent emails from going to yours (and your customers’) junk/spam folders, you’ll want to follow the steps listed here: https://help.shopify.com/en/manual/intro-to-shopify/initial-setup/setup-your-email
Cheers,
Stephen