Why isn't my custom contact form on Liquid submitting correctly?

Store Design

Topic summary

A user created a custom contact form in Liquid but is experiencing submission issues. The form displays the captcha but doesn’t send responses as expected.

Issue identified:

  • The form code is missing two required fields necessary for proper submission
  • An image was shared showing the specific missing components

Solution provided:

  • Another user referenced Shopify’s official documentation on adding contact form required inputs
  • The article linked contains guidance on implementing customer engagement theme requirements

Status: The technical issue has been diagnosed with a solution path provided, though implementation confirmation is pending.

Summarized with AI on November 23. AI used: claude-sonnet-4-5-20250929.
1

Using the contact form as a start I created this form. Tthe captcha comes up and then it appears to submit, but I’m not getting the response. Can anyone tell me if I’m doing something wrong?

Thanks,

David

{% form ‘contact’ %}

We'd love to hear from you! Tell us what you're a KIBIC of: {% endform %}
2

Hi @David1721

You are missing 2 fields

EBOOST_0-1674702346567.png
EBOOST_0-1674702346567.png639×339 6.28 KB

You can check this article

1 Like