I customized a order confirmation email to be sent out with all orders however, It is not sending for the local pickup option. I’m in test orders right now and when I select the local pick up option and place my order the generic template that shopify created is sent out. Is there a way to fix this to send the custom email out to my clients who are choosing to pick up locally? I would rather stay within shopify emails if possible.
Hey, @Christina1121 .
Elias here with Shopify Support. Thank you for reaching out!
I understand you’d like to use your custom order confirmation template for customers who are picking up their orders locally. To do that, simply copy your order confirmation template and paste it over the default Local pickup template - This template is also located under ‘Settings > Notifications’.
Here’s a screenshot from my test store for where to look:
Let me know if this is what you’re looking for?