I’m trying to get my store up and running. I customized everything using Craft and everything is up to date. I saved and published, password is off. When I look in the customize screen everything looks great but when I go to view the store only a couple things are showing up and nothing that I have changed is updating. What am I missing?
1 Like
yes I’m a store owner
Hi there, @jubilee12 .
I understand how important this is for you, so let’s see if we can resolve this together! The first step here is to ensure the issue is not a local device or browser problem preventing you from updating your store. To rule this out, can you please try each one of the following steps:
- Clear your cache and cookies on your browser. After this, completely reboot the browser.
- Try on another web browser or an incognito window.
- When using incognito, if you are still experiencing a display issue, confirm you have disabled browser extensions as these can change how the pages look.
- Try another device or on the Shopify Mobile app.
- Try another internet connection (example, switch to a cellular network on a phone rather than wifi.)
- Ensure there are no pop ups being blocked in the web browser.
- Ensure you do not have any firewalls or pop up blockers enabled on the device
If the problem still persists, then it would be best at that point to reach out to our live support team. Our live support can be reached here. Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much!
1 Like