Why isn't my discount code appearing at checkout?

Technical Q&A
10

That’s interesting - thanks for posting that. I have an app called B2B/Wholesale which allows us to give wholesale customers a different price by giving their account a tag which I like a lot - and it also makes a draft order first. So I tested, and ogged in as a B2B customers, the coupon box did not appear! Where otherwise as a guest or retail customer it would appear on my desktop. So perhaps some of our problem has to do with that app. They have minimal explanation on how to insert coupon box but I will contact the developer see if they have a workaround. Thanks again! Changes my whole perspective on the problems we’ve been having.