Why isn't my dropdown menu clickable in the Dawn theme?

Topic summary

A user reports that dropdown menu items under a parent menu in the Dawn theme are not clickable. They have attempted various troubleshooting solutions found in posts about dropdowns, but none have resolved the issue.

Another participant indicates the dropdown works fine on their end and suggests testing in a different browser, noting it might be a browser-specific problem.

The original poster clarifies this is not an isolated incident—they’ve experienced the issue across multiple browsers (Safari, Chrome, Firefox) and devices (mobile, tablet, desktop), with other customers also reporting the same problem.

The discussion remains open with no clear resolution identified yet.

Summarized with AI on November 16. AI used: claude-sonnet-4-5-20250929.

Hopefully someone can help with this.

My dropdown menu under the parent menu isn’t clickable. Ive tried all the solutions posted about dropdown and nothing has worked.

Store - https://meltmyheart.nz/

It’s working just fine on my end, have you tried opening the website in a different browser, it might be browser’s doing.

This isn’t just happening to me. I use Safari, I’ve had customers on Chrome, Firefox and also on mobile, tablet and desktops.