Why isn't my email forwarding working properly?

Shopify Discussion
1

hi,

I have setup email forwarding and use another email to test.

However, i didn’t see the test email from my receiving email.

What else should I check for this issue?

Thanks

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2

Hi @jessica_0430

Did you check in Spam, Promotions and Social tabs of your Gmail?

3

yes, i checked in my gmail, but didn’t find any email

1 Like
4

So you may to contact support of Shopify so they can check and solve this issue for you.