Why isn't my Ethnic Hub order updated since July 15?

I did online shopping with shopify on 15th of July. But there is no update on my order except payment.

below is my transition details.

Your transaction with Ethnic Hub was successful

Transaction ID: 21678563786890
Merchant: Ethnic Hub
Amount Paid: 199.00
Order Date: 2022-07-15 04:27:27

help with tracking of order please.

Same issue with me also, made payment on 11 July. After transaction there is no update on shipment. I think this the fraud that we got from Instagram ads. Let’s raise this issue to shopify.

Hi

Same happens to me also. I have escalated issue to shopify but they will tell you their textbook reply.

Hi

I also have faced same transaction(ethnic hub) . And no any reply from any one.