Hi! I ended up updating my website theme ( I have a third party theme, so I
had to go to their website directly to download the update) and then it
magically worked. Not sure if it was just coincidence, but that’s what I
did.
Thank you so much. I try to contact my theme support to see if they can
solve the problem. Best of luck of your ecommerce journey.
How’d you do this one? Tis also my problem. Prestige theme.
Does anyone got a solution for Minimal theme?
please hire shopify expert to fix the issue, https://community.shopify.com/c/jobs-and-careers/bd-p/shopify-job-board
Mine is also not working for minimal theme.
please connect me to fix the issue.
For me, I follow the Video here https://www.youtube.com/watch?v=zw4CvM4vX2c
.
Pay attention to the part “It helps to open Both Shopify and Facebook in
the 2 tabs of the SAME brower”. Miraculously, it works.
I finally figured out why mine was not working. In Facebook business, it had automatically added my domain as http://www.bubbleteaemporium.com.au
I then added a new domain in the chat plugin setup https://bubbleteaemporium.com.au notice the https:// and I removed the www
Its now working.
4 Likes
hi, please wanted to ask if this issue was resolved, having same problem with my installation too. thank you
thank you. it worked!!!
How do you only do it? My FB chat plug-in is displayed on my website, but no chat box will appear when I click it. what do I do?
This also worked for us! Thank you for posting your solution, it was driving me mad!
Hello guys , i have problem with messinger plugin.
It existon on my website but it always stay bellow footer and dont move it never.
I copied code bellow …
This is the screenshot : https://prnt.sc/k1inxXZma_w5
If i copy code below than it same but above header.
I ned help.
THIS!!! Worked a treat.