Why isn't my favicon displaying correctly on my iPhone?

Shopify Discussion
1

how the favicon supposed to be, it works on my Mac but it doesn't on mobile
how the favicon supposed to be, it works on my Mac but it doesn't on mobile3024×4032 1.44 MB

this is the favicon that I have set (dog with black background), it works on my Mac but for some reason its not working on my iPhone. does anyone know why it isn’t changing? its been months and it still hasn’t changed. thanks

and how it looks on mobile, does anyone knows why is not changing to the one I have set?
and how it looks on mobile, does anyone knows why is not changing to the one I have set?1290×549 21.5 KB

this is how its displaying on my phone. (its the logo that I used when I started building this page).

2

Hi @rodolfoq ,
This is Theodore from PageFly - Shopify Page Builder App.

Your iPhone Safari might not show the favicon update for a few reasons. Try:

  • Clear Safari cache and website data.
  • Force-quit Safari.
  • Check favicon code and file location.
  • Use a different browser to see if it’s a Safari issue.

Best regards,
Theodore | PageFly