Why isn't my favicon displaying on the minimal theme?

Hey! A while ago I had a favicon on the website i’m currently building but it seems like it’s gona for a while now… I’m using minimal theme.

I’ve already tried most of the threads about it that i’ve found but none of these worked…

Thanks!!

@devbug

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

URL: https://isole.club/

PW: abee

Thanks!

Hey, @devbug

Eunice here from Shopify, thanks for posting!

There could be a number of reasons why this has happened, so let’s troubleshoot!

First of all, please can you open up your theme customizer and see if the Favicon image you originally loaded is still there? This video clip demonstrates how to do that.

If the Favicon is still there then we’ll need to investigate why it’s not showing when you view your storefront. Have you installed/uninstalled any new apps recently? Or made any changes to the theme code?

Apps
It could be likely that an app has left traces of code on your storefront causing the issue. If you know which app may have caused this then I recommend reaching out directly to the app developer for support. Usually, it’s often an app you have recently deleted.

Themes
If you’ve recently made any changes to your theme code then it could be that causing the issue. There’s a way to test this: head to the Shopify theme store and install one of the free themes. Load your favicon, hit save, and then preview the storefront. If you’re able to see the favicon on the theme you’ve just installed then the issue is likely to be caused by your current theme. I recommend rolling back your theme to an older version Alternatively, you could install a new theme and start again.

If you haven’t made any changes to the theme code or installed/uninstalled any apps recently then I recommend contacting Shopify Support so we can dig a little deeper. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback via the Shopify Help Center. This video clip shows you how to access the chat and email option. If you would prefer to speak with someone over the phone, please log in to your store when prompted to view the callback option. For the fastest support, I recommend selecting the chat option.

I hope this all helps.

Cheers!

@devbug

thanks but i can’t see favicon upload

https://help.shopify.com/en/manual/online-store/images/add-favicon

I do have one though that’s why i’m confused. I’ve tried to clear cache/cookies, change devices… still not showing

@devbug

make sure favicon image size 32x32 png

tried with another icon as 32x32 Png and it still isn’t showing.

@devbug

can you please check your code on theme.liquide favicon code missing?

I searched for ‘favicon’ on the source code on theme.liquid file but couldn’t see it

@devbug

oh sorry for that so can you please add favicon code

if not there please check older version theme.liiquid code or backup theme code