Hi, my footer is not displaying certain things when I check the boxes in the footer editor like the payment methods, language selector and country selector. Could someone please take a look at it?
Hello @jarydvisser !
Were these things appearing for you before, and if so, do you remember making any changes just before they stopped working? i.e. have you recently added any new third party apps or made any coding changes to your theme? Those can sometimes affect things like your footer, so do make sure to mention this if you have!
Otherwise, this could be a theme issue. Could you tell me what is the name of the theme you’re using, and could you also provide a screenshot of how you have the boxes checked in the sections in your theme editor? As for the language and country selector specifically - is this something that is built into the theme you’re using, or have you tried adding it using an app? If you did try through an app, it is possible that you might need to enable it through the Apps section in your admin.
Any further context/details that you can provide would be most helpful here! If you’re comfortable with that, please also include your store URL here.
I think it happened when I removed and re-added the payment methods.
Thank you for the screenshot!
The next steps here would depend on if your theme is one of our free Shopify themes, or if it is a third party theme.
What is the name of your theme? If it is one of the free themes, our own support would be able to take a closer look at this for you if you get in touch with us through here.
However, if it is third party, you will need to reach out to the developers of the theme directly - and again, with the name, I could try and help you find contact for them.