Why isn't my GoDaddy domain connecting to my website?

Shopify Discussion
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Topic summary

GoDaddy domain isn’t resolving to a Shopify store after automatic connection and later manual DNS edits; an error screenshot was shared. The domain was connected yesterday and edited again today, so it’s within the DNS propagation window.

Key guidance: DNS changes can take up to 48 hours to propagate after each edit. Use the .myshopify.com domain temporarily while waiting.

Required DNS settings to verify:

  • A record pointing to 23.227.38.65 with host set to [email removed] remove any other A records.
  • CNAME record for www pointing to shops.myshopify.com.

Explanation: A records and CNAMEs tell the internet where the domain should route; propagation is the time needed for these updates to spread globally.

Outcome and next steps: Confirm the records match the above, delete conflicting entries, and wait up to 48 hours from the latest change. No resolution confirmed yet; discussion remains open. A store launch resource link was provided for further preparation.

Summarized with AI on February 13. AI used: gpt-5.
1

Hey Guys, I hope everyone is doing great. this is a urgent issue for me

I have Godaddy domain, I connected it with my website yesterday but whenever I search it is not loading. It shows the message which I have uploaded as screenshot.

I chose option to automatically connect and today I manually put shopify Ip address as well, but problems seems to be unresolved.

Kindly help me in this case with your knowledge.

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2

Hi there, @rohit_kumar45 .

You mentioned you connected this domain yesterday, and again edited today. I just want to note that each time to edit any DNS settings, there is a wait period of up to 48 hours from the time of editing before it will correctly “point” to your store so the domain is still likely within this waiting period. You can use the.myshopify.com domain in the meantime while you wait for your GoDaddy domain to go through this wait period. I want to walk you through the DNS settings you need to have applied, just to be sure you have all of this in order:

  1. On your domain provider’s website, log in to your account.
  2. Find the DNS settings or domain management area.
  3. Point the A record to the Shopify IP address 23.227.38.65.
  4. If necessary, change the Host name to the @ symbol.
  5. Delete any other A records on the domain if there are any present.
  6. Point the CNAME record with the name www to shops.myshopify.com.

Once you are certain all of these are correct, it is just a case of waiting for the domain to propagate which can take up to 48 hours as I mentioned before. How is your store setup going at the moment? Is there anything I could help you out with? This blog post is worth checking out, it gives you an excellent benchmark to ensure you are hitting all the key points before store launch day. I hope this helps!