Why isn't my logo displaying correctly on mobile with Dawn theme?

Store Design
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1

Hello, I am encountering a logo display issue in the header using Dawn Theme and am looking for a fix :slightly_smiling_face:

I have been building my store for the past month and have not had any issues with the logo displaying on Desktop, Tablet and Mobile. But now, the logo is only displayed in Preview Mode on Desktop - and shows when I shrink the window size to Tablet and Mobile screen size.

The problem is that the logo is no longer showing using Tablet (iPad) or Mobile (iPhone) devices whilst in preview mode. Weirdly, when I select a different logo, it displays the alternate logo fine.

I tried publishing the site (by removing the password) to see if that would display the logo, but that doesn’t resolve the issue.

2

@Scotch_Eggs
can you provide store url ?

3

Sure, I have removed the password for you to check: https://inverted-audio.store/

4

@Scotch_Eggs
i can able to see logo in tablet and mobile device also :
Mobile device :

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Tablet :

Ujjaval_1-1671014461670.png
Ujjaval_1-1671014461670.png1436×657 64.8 KB

5

Strange, I cannot see the logo using Safari or Chrome on mobile / tablets.

6

Hello @Scotch_Eggs

It’s GemPages support team and glad to support you today.

your logo shows normally on the phone:

Screenshot_20221214-174405_Chrome.jpg
Screenshot_20221214-174405_Chrome.jpg720×1480 93.8 KB

7

@Scotch_Eggs
I recently checked out in real device also it appear properly .

8

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9

@Scotch_Eggs
I think you having cookie issue .Try to check in incognito mode.

10

That’s what I was thinking too - I tried private but it’s still not showing.

Anyways, thank you all for your efforts.