Hello, I am using the theme STORY and I am having a heck of a time with my logo. Originally, I had a script logo that I was using as a temporary logo until my final logo was ready. Once my logo was ready, I changed it and it shows up in my editing version of the website but when I go to ‘preview’ m…

@birdyskitchen oh sorry for any issue can you please share store url and issue image so i will check and let you know

Thank you!!! My current store URL is: https://6339aa.myshopify.com/ Currently, it is showing the Script Font Logo when I go to preview but the correct logo is the one with the bird on top of ‘Birdy’s Kitchen’ with the slogan underneath. Hope that makes sense?

@birdyskitchen oh sorry for that issue but how can i check its password protect can you please share us

Hello! I have removed the password protect. :slightly_smiling_face:

In this first screenshot, you will see that the latest logo is correctly displayed within my account. The second screenshot showcases the correct logo while I am working on the website. The third screenshot displays the old logo when I go to “View Your Online Store”. Before I go live, I want to en…

@birdyskitchen Thanks for details i think font issue your logo is custom font right? if yes custom font so please upload this font type file TTF, OTF, WOFF, WOFF2, SVG

Thanks for your suggestion. Yes they are custom logos that were uploaded as JPGs.

@birdyskitchen Wow Great so don’t worry about it your logo is perfect work as used side don’t worry admin there same tile delay reflect so leave its now its perfect work everywhere

Why isn't my new logo displaying correctly on my website?

Technical Q&A

KetanKumar February 4, 2024, 4:34am 6

@birdyskitchen

Thank you for update i have checked but i can’t see any issue if possible to share video or image further issue

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Why isn't my new logo displaying correctly on my website?

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