Hi,
I have added a new payment method (Twint). In the settings it is active and verified etc.. But in my footer I have all paymentmethods listed, but Twint is not shown. See screenshot. Why? How can I add it?
Topic summary
A user added Twint as a new payment method in their Shopify store settings, where it appears as active and verified. However, Twint is not displaying in the footer alongside other payment methods.
Issue: The payment gateway icon fails to appear in the theme’s footer despite proper backend configuration.
Cause: This commonly occurs with certain third-party payment gateways that require manual theme customization.
Solution: The support team offers assistance with this customization through their authenticated support channel. Users can access help by submitting a request through the Shopify Help Center.
Hey @AMShopCH
This can happen with certain third party payment gateways. If you are not comfortable making the customizations to your theme to add it in yourself, our theme support team would be happy to help. This is a supported customization that we can provide in-house.
Please reach out to our authenticated support team in our Help Center to make this request. To access our authenticated support, please follow this link: Shopify Help Center.