hello,
I use Dsers to apply my pricing rules and compare price. At first everything was working fine, but after a while when I start to change the pricing rule again it doesn’t apply. The store shows only old price not new.
Topic summary
Pricing rule updates made in DSers no longer apply to the store; only the previous prices display. Initially, DSers correctly applied pricing rules and compare-at prices, but after changing the rule later, the updates stopped reflecting on the storefront.
- Scope: Pricing rules and compare-at pricing managed via DSers.
- Recency: The issue arose after modifying the rule again; earlier updates worked.
- Impact: Storefront continues to show outdated prices instead of the new rule.
- Status: No fixes, actions, or confirmations from others; troubleshooting is needed.
- Open questions: Cause of sync failure between DSers and Shopify, and steps to force re-application of the pricing rule.
No attachments or technical details provided; discussion remains unresolved.