Hello,
First question, I added a new product, but the collection page doesn’t change, and the product number doesn’t change also.
Second question, I can edit the themes—customize—collection page and Can be saved, but view online store is still unchanged.
Please give a suggestion!!!
Hi @mayila ,
#1: Are the new product you added to the collection? Since you want to display a product on the collection page, you need to add it in the Collection Admin.
#2: It will have 2 cases:
1: You saved in one template and checked on another template.
2: After you changed, did you see it show the changes in Customize? If not, it’s possible that your theme code is faulty.
Hope it is clear to you.
hi,
Thank you for your reply.
#1: yes, I added my new product to the collection, and I go to edit customize i saw my new product on the homepage, but the “all product page” doesn’t see my new added part, and the product number doesn’t change.
I edit my customize collection page and save it, but after a few seconds still old page comeback, "save "doesn’t work. (view online store home page can see my new product, but collection page/all product page doesn’t show new product)
#2：same as #1, after changing, I saw it show the changes in customize, but after a few seconds old page come back "save "doesn’t work.
I really need help…
Hi @mayila ,
Can you create a staff account for me? I will help you check it.
Because with the current descriptions, it would be difficult for someone to check everything in Customize.
Hope it is clear to you.
I am a novice and don’t know how to add a staff account. We have 2online stores in Shopify, one can be edited/save “customize” and the online store is also updated successfully, but this one cannot save “customize” changes.
I checked one by one, The settings are the same. strangeness
Hi @mayila ,
I sent you a message and showed you how to create an account.
After you add staff, I will check it.