Hello,
I’m using Kalles theme and the product description not showing, I need help fixing it.
my store url babyzone.io .
Thanks.
Hello,
I’m using Kalles theme and the product description not showing, I need help fixing it.
my store url babyzone.io .
Thanks.
@Abbassy did you contact the theme developers?
You can also check within the product template in the Theme Editor if you can add a “product description” block to the product section.
Hello @Abbassy ,
Greetings from the Store Watchers Support Team! Happy to help you today.
Looks like the product description is disabled.
You can enable it by going to Online store > Customize > Select Product Page > Find Product summary.
Make sure the Description block (as shown in below the screenshot) is added and enabled. If the description block is missing you can be added using Add block menu.
Let me know if need further assistance.
Regards,
Store Watchers Support Team
Hello StoreWatchers, I didn’t find product summary section.
@Abbassy it doesn’t necessarily have that specific naming. But in the section where you can set the buy button, variant picker or price, there should also be a product description block.
Could you provide a screenshot of your Theme Editor’s product page?
Thank you all for your assistance, finally it’s solved after some searching in customize page, when I opened the product page and clicked on the product details area, then a Product Main tap appeared, after that I found the Description disabled.
thanks.