Hello, recently I faced a problem. When I upload a product with photos and video. I see the photo perfectly showing but the video not showing. Video size less than 5 MB and format mp4. Here is the product link https://themoissaniteoutlet.com/products/85121-2_em. Could anyone please tell me how can I solve this issue?
Hi @yasinsarkar ,
Have you uploaded the video to this media section? I uploaded it to my store and it still seems to be working normally => Can you give me more detailed information? Ex: what theme do you use…