Uploaded a video through the products tab on the admin section of Shopify, however it’s not showing up on the products page of the actual website. Not sure why so any help would be great, thanks. I use the Brooklyn theme. Website is: https://poisonjam.co/ [Screen Shot 2020-04-20 at 5.39.56 PM.png…

Hey! This is Dallas from the Shopify Social Care Team. So in order to have that show-up, I’m going to need to go into the back end of your account to enable a feature. In order to be able to do that I’ll need to send you an email in order to verify your account. I’ve gone ahead and sent that emai…

Hi - Who do we contact to have this feature enabled on our shop? Thank you! Amber The Succulent Shop Obsessed with Spreading Plant Joy | Zensability Get cute easy-care succulent plants and HUGE amounts of joy. Yes, we're THAT plant shop - where every box makes you feel like it's your…

Same issue happening here, Its just not showing the video at all and it should be.

Uploaded a video through the products tab on the admin section of Shopify, however it’s not showing up on the products page of the actual website. Not sure why so any help would be great, thanks. I use the Basel theme. Website is: https://poppybells.com/

Hello I don’t know if you will see this comment but are you able to help me out with this one? Have the same problem but mine is with debut theme, let me know what steps to follow Best; Jose

Hello, is there a way for us to enable this feature ourselves? Having videos on our product pages is essential for our conversion funnel.

Hello! I have the same issue! Please enable the feature. My site is welearnwegrow.community

Why isn't my product video displaying on the Brooklyn theme?

Shopify Discussion

sakrumb September 29, 2020, 8:20pm 4

im having the same issue

1 Like

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Why isn't my product video displaying on the Brooklyn theme?

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