Why isn't my returnReasonDefinitionId accepted?

Shopify Flow
1

In a returnCreate I’m getting the error “Mutation had user errors: “Return reason definition not found.”“

{
  "returnInput": {
    "orderId": "{{order.id}}",
    "returnLineItems": [
      {
        "quantity": 1,
        "returnReasonNote": "Automatic return",
        "returnReasonDefinitionId": "gid://shopify/ReturnReasonDefinition/551551176",
        "fulfillmentLineItemId": "{% for fulfillmentLineItems_item in fulfillment.fulfillmentLineItems %}{% if fulfillmentLineItems_item.lineItem.sku == "121792" %}{{ fulfillmentLineItems_item.id }}{% endif %}{% endfor %}"
      }
    ]
  }
}

I got the ID i’m using from returnReasonDefinitions - GraphQL Admin

2

Hey @ctevan

That error means the returnReasonDefinitionId you’re using doesn’t exist in your store. Those IDs are store-specific.

Run this query in your admin GraphiQL to get the valid ones for your store:

{
  returnReasonDefinitions(first: 25) {
    edges {
      node {
        id
        name
        reason
      }
    }
  }
}

Then swap out the ID in your code:

{
  "returnInput": {
    "orderId": "{{order.id}}",
    "returnLineItems": [
      {
        "quantity": 1,
        "returnReasonNote": "Automatic return",
        "returnReasonDefinitionId": "PASTE_YOUR_ID_HERE",
        "fulfillmentLineItemId": "{% for fulfillmentLineItems_item in fulfillment.fulfillmentLineItems %}{% if fulfillmentLineItems_item.lineItem.sku == \"121792\" %}{{ fulfillmentLineItems_item.id }}{% endif %}{% endfor %}"
      }
    ]
  }
}

Replace PASTE_YOUR_ID_HERE with one of the IDs from the query results and you should be good to go.

Hope that helps! If it did, a Like and Marking it as Solution goes a long way and helps others find the fix faster too.

Best,
Moeed