Why isn't my size guide popup visible on my product page?

Technical Q&A
1

Hi,

on my product page https://senkels.at/en/collections/sneaker-laces/products/white-6mm-flat? , I have a size guide popup that appears when clicking “not sure?” in the length option field.

Somehow, this size guide when being clicked does not appear and I cannot find a solution to make it visible again.

Could someone have a look and see what is causing this error?

Your help will be highly appreciated.

Thank you,

Daniel

2

Hello @senkels ,

  1. Go to Online Store->Theme->Edit code
  2. Asset->index.css-> paste bellow code in bottom of file
.modal.is-visible .modal__inner {
    opacity: 1;
}

Thanks

3

That was quick, thank you very much :slightly_smiling_face:

4

Could you tell me why it is not appearing on my spanish site https://senkels.es/collections/3mm/products/charcoal-3mm-flat?

but is appearing on all other translated pages?

5

I take a quick look and find everything is fine.
Seems it needs a deep dive so I suggest connecting with theme support or hire someone who can make a deep dive to find out the issue.

Thanks