Why isn't my text box input working on my site?

Store Design
1

Hi fellow Shopifiers!

Having an issue where clicking in to a text box will not render the cursor for input.

This appears to be a global site issue on input boxes with the following discovered items:

Any guidance appreciated.

Cheers,

Mike

1 Like
2

@mikea001

your store theme dissable keyboard can you revert your last code or app

3

Hi @mikea001 ,

I tested and it works fine

Screenshot.png
Screenshot.png1048×508 48.1 KB

Have you tried testing on another device or browser?

4

Hi Lit,

Sorry, found the issue about an hour ago and hadn’t taken this down yet.

It was injected code from a script tag on a third party app. It had been installed over 6 months ago and worked fine.

Kudos to the Ordersify app dev (Andy) found the issue with a Reviews.io widget (currently disabled on live theme) who are looking in to it.

Thanks for taking a look! Really appreciate it

5

Thanks for taking a look Ketan.

It was injected script with an app widget which their devs must have changed because it was sat happily on our website for some time without an issue.

6

@mikea001

please inform this third app code or add particular page code may be work