Hello, recently I have a problem with the translation of elements of the theme. Something that I change the translation of, this part does not change, but the old translation remains. Has anyone faced a similar problem, I wrote to support, but unfortunately I get basic responses to clear my cache, e…

Hi @zippobulgaria ! I’m Alex, a designer on the Translate & Adapt team. The problem you’re having stems from a technical issue on our end — nothing you did! While this is being worked on, you can fix your translation issue by consolidating the content in your bg.json and bg-BG.json files and then o…

Thanks, but I find this unacceptable. We have spent too much time, in fact several months, to translate thousands of texts. I certainly won’t start over because of these few words. It rather annoys me that no one at Shopify can tell me where this translated text is stored to keep pulling it. It is c…

but now translator app provide option on that click whole site text translated into our desire language .

Hi @Ujjaval , this wouldn’t help I’m afraid as Translate & Adapt doesn’t work this way - it is a window to what’s on the API but there is no caching that would get flushed by deleting the app and reinstalling.

This is true, but in fact it is too laborious, all the texts have to be amended otherwise they do not make sense. I’m rather looking for another solution, it’s not normal to delete the app and translations and start over, after those words are stored the old words are stored somewhere.

Hi Alex, Thank you for your reply. Could you please help to find these json files. Thank you!

Hi again Alex. I found these two json files. and in one I found exactly those texts that I could not change. In that sense, it doesn’t really even make sense for me to combine them together. I just corrected in the second file these words and now everything is OK. Many thanks for your help, this is …

Why isn't my Translate and Adapt app updating theme translations?

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Ujjaval March 28, 2023, 12:14pm 2

@zippobulgaria Delete app and remove all the things which are regarding to that app and again install app into your store and translate all the things. It might be work for you.

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Why isn't my Translate and Adapt app updating theme translations?

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