Hi Y’all
I’m having issues with my announcement bar. when I go to the customization, everything shows up fine when I make changes. but when I go to view my store, my changes don’t show. the old text is still visible, even though I changed it and deleted the old one. I don’t know what to do anymore. Please help!!!
Hey @ChristinR11188 ,
Just to be very sure. You did save all the changes? and please verify if you were working on the correct theme .
The top most theme is the current live theme.
Not to be condescending, but some people do make that mistake unknowingly, I’ve done it as well.
Also try checking the store using incognito mode in your browser
@ChristinR11188 - can you please make sure that your are working on correct theme and do not have any cache app installed? ALso clear cache of the browser and check
Hi, thank you and yes I always save my changes. and all changes are always applied and work just fine. it is just the announcement bar that is not working.
Hey @ChristinR11188 ,
If possible could you attach a screen recording of you updating the banner, clicking on save and then previewing? It’s will be easier for me to see it to think about what the problem might be.
Hi, thank you. I just cleared the cache of the browser but that didn’t help. My changes to the announcement bat just don’t get applied. it always changes back to what it was in the beginning. when I go to customize my theme and I am inside the customization, the announcement bar looks the way I want it to look. after saving my changes and exiting the customization to go view my store, the announcement bar looks not the way it is supposed to look.
ok give me a sec 
@ThePrimeWeb - is there any possibility that bar code was edited and the text you see on live is the one added in the file?
Hey @ChristinR11188 ,
No worries. In the meantime, also check this for me.
In your active theme, click on “…” and click “Edit Code”
Then search for “announcement-bar.liquid” which will be under the “Sections” Folder and as highlighted in the image below, do make sure that line 44 says
{{ section.blocks.first.settings.text | escape }}
(In my screenshot below you won’t find the “| escape” part because I removed it for testing, but it should be there).
If it’s not, please add that there and click on save.
If you find anything else there, please send a screenshot and I will let you know what to do.
First picture is from what it actually looks when I view my store, and the second one is what I want it to look like. i hope it helps. 
Well, no harm checking, but it is weird that the Theme Customizer is updating properly cause if the code was edited, then the customizer should also reflect that change.
Hey @ChristinR11188 ,
Could you click on the “…” and click “Preview” and see if it turns up the way you changed it?
@ThePrimeWeb - you are right
it looks fine to me I guess 
same issue still
Hey @ChristinR11188 ,
Could you click on the “…” and click “Preview” and see if it turns up the way you changed it?
Cause in the video you were previewing from here,
This part is notorious for not updating.
I’m sorry, but nothing. still same issue
I see, can you share the link to your store and the password please?
password deaxet
password deaxet
