Why isn't my upsell product showing up at checkout?

Hello,

I’ve ran into an issue where I try to upsell a product on my main product, but when I do so and test it on my website there is no pop-up when I click the “Check Out” button. I tried deleting the upsell product and re-uploading it but it still doesn’t show up on my store. I use Candy Rack to upload upsells and Oberlo to add the products to the store. Any ideas of what I may be doing wrong?

Thanks!

1 Like

@bennyepp

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

Hey! My site URL is:
www.combifypet.com