Issue: The site’s favicon (browser tab icon) stopped appearing despite code in theme.liquid referencing settings.favicon at 32x32.
Findings: The favicon link existed in the HTML, but the image dimensions were incorrect. Guidance clarified that favicon.ico can be 16×16, while PNG favicons should be at least 32×32 (96×96 recommended). The site’s image was 16×32, which is invalid.
Actions taken: Support requested the store URL to inspect. A sample 256×256 PNG favicon was provided. Step-by-step instructions advised placing the favicon tag immediately after the tag in theme.liquid (Online Store → Theme → Edit code).
Outcome: After moving the code to the correct position, the original poster confirmed the favicon now displays on the website.
Attachments: Screenshots showed where to paste the code; a sample favicon image was shared.
Current status: Resolved for the original poster. A new follow-up notes Bing still doesn’t show the favicon for another user; no solution for that specific Bing display issue yet, so that remains open.
Hello.
Please help me regarding the favicon on my website.
For months it was showing up and recently it does not show anymore.
I edited the theme.liquid and added again this: {%- if settings.favicon != blank -%}
{%- endif -%}Still, the favicon does not show up.
What should I do now?
Hoping to hear from you soon.
Thankyou.
Hello @ninja_nthgrade
Can you give me your Store URL( with pass if your store password is enabled) so I can check it for you?
Kind & Best regards,
GemPages Support Team
The code is included in the HTML but it’s not showing up.
The favicon image size is 16px X 16px which is too small.
Please try to upload a larger image (Minimum: 32px X 32px, Recommended: 96px X 96px).
Hope it helps.
Thanks.
Hi, @DavidEKim
Thank you for replying.
In the theme.liquid?
May I ask what’s the reason why it is not showing up? Is there anything we can resolve the issue?
Thank you in advance.
I revised my reply earlier.
In form of favicon.ico, the minimum requirement is 16px X 16px.
The minimum size of favicon.png as an image is 32px X 32px as I know.
You still have the image size of 16px X 32px.
Please try this image.
Hope it helps.
Thanks.
I see. Will check on that one again. Thanks for this.
Hello @ninja_nthgrade
You can follow the step:
I hope the above is useful to you.
Kind & Best regards,
GemPages Support Team
Hello, @GemPages
It worked! You may check the favicon of the website.
Thank you so much for this!
Take care! 
Hi
My setup is already in the photo. However, bing does not show the favicon
