Why isn't my website's favicon displaying anymore?

Hello.

Please help me regarding the favicon on my website.

For months it was showing up and recently it does not show anymore.

I edited the theme.liquid and added again this: {%- if settings.favicon != blank -%}

{%- endif -%}

Still, the favicon does not show up.

What should I do now?

Hoping to hear from you soon.

Thankyou.

Hello @ninja_nthgrade

Can you give me your Store URL( with pass if your store password is enabled) so I can check it for you?

Kind & Best regards,
GemPages Support Team

Hi @GemPages

Thank you for replying.

Here’s the website: www.nthgrade.com

Hi @Homeric_Agency

Thank you for replying.

Here’s the website: www.nthgrade.com

The code is included in the HTML but it’s not showing up.

The favicon image size is 16px X 16px which is too small.


Please try to upload a larger image (Minimum: 32px X 32px, Recommended: 96px X 96px).

Hope it helps.

Thanks.

Hi, @DavidEKim

Thank you for replying.

In the theme.liquid?
May I ask what’s the reason why it is not showing up? Is there anything we can resolve the issue?
Thank you in advance.

@ninja_nthgrade

I revised my reply earlier.

In form of favicon.ico, the minimum requirement is 16px X 16px.

The minimum size of favicon.png as an image is 32px X 32px as I know.

You still have the image size of 16px X 32px.

Please try this image.

Hope it helps.

Thanks.

@DavidEKim

I see. Will check on that one again. Thanks for this.

Hello @ninja_nthgrade

You can follow the step:

  1. Go to Online Store->Theme->Edit code

  1. Open your theme.liquid file, paste your code after

I hope the above is useful to you.

Kind & Best regards,
GemPages Support Team

1 Like

Hello, @GemPages

It worked! You may check the favicon of the website.

Thank you so much for this!

Take care! :slightly_smiling_face:

Hi

My setup is already in the photo. However, bing does not show the favicon